Terms of service

1. Acceptance of Terms

By accessing or purchasing from PRINTONCALL, you agree to be bound by these Terms of Service.

2. Products and Services

We offer print-on-demand products that are manufactured after an order is placed. Product images are for illustrative purposes only. Actual colors, sizing, and placement may vary slightly.

3. Custom Designs and User Content

When submitting artwork, text, logos, or other content, you represent and warrant that:

  • You own the rights to the submitted content or have permission to use it.
  • The content does not infringe any intellectual property rights.
  • The content does not violate any applicable laws.

We reserve the right to reject designs that are unlawful, offensive, defamatory, or infringe third-party rights.

4. Intellectual Property

All website content, branding, logos, product descriptions, and designs created by us remain our intellectual property unless otherwise agreed in writing.

Customers retain ownership of artwork they submit, but grant us a non-exclusive license to use, reproduce, and modify the artwork as necessary to fulfill orders.

5. Pricing and Payment

All prices are listed in [currency] and may change without notice.

Payment must be received before production begins.

We reserve the right to cancel orders due to:

  • Pricing errors
  • Fraud concerns
  • Product availability issues
  • Violation of these Terms

6. Production and Shipping

Production times are estimates and may vary.

Shipping times are provided by third-party carriers and are not guaranteed.

We are not responsible for delays caused by:

  • Customs processing
  • Carrier disruptions
  • Weather events
  • Incorrect customer information

7. Returns, Refunds, and Replacements

Because products are custom-made, we generally do not accept returns or exchanges for:

  • Incorrect size selection by the customer
  • Buyer remorse
  • Minor color variations

We may offer replacements or refunds if:

  • The product arrives damaged
  • There is a manufacturing defect
  • The item differs materially from the approved design

Claims must be submitted within [X] days of delivery with photographic evidence.

8. Order Cancellation

Orders may be canceled before production begins.

Once production has started, cancellation requests cannot be guaranteed.

9. Prohibited Content

Customers may not submit designs that:

  • Infringe copyrights, trademarks, or patents
  • Promote illegal activity
  • Contain hate speech or harassment
  • Violate applicable laws or regulations

We reserve the right to refuse such orders.

10. Limitation of Liability

To the maximum extent permitted by law, our liability shall not exceed the amount paid for the applicable order.